Frequently asked questions

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What ages do we cater for?

We care for children from six weeks to school age at our Early Learning School.

When should I start looking for care for my child?

Ideally, you want to start looking as early as possible. We usually have a waiting list, so it’s best to express your interest early, even if you’re not yet sure when you want to commence care.

What is the minimum booking?

We do not have a minimum booking – you can book one day to full time – we aim to meet your families’ needs.

What are the educator qualifications and are they police checked for working with children?

We are fortunate to employ a highly qualified team. Some of the qualifications our educators boast are Degree in Early Childhood Teaching, Diploma in Early Childhood Education and Care, Certificate III in Early Childhood Education and Care.

All educators have a Working with Children Check and hold formal certification in First Aid and Asthma Management & Anaphylaxis.

What types of food do you provide? Do you cater for dietary, cultural and medical needs?

Our cook, is highly experienced. Her background enhances her love for sharing good food and encouraging the children in our care to learn about enjoying foods that fuel our bodies.

We offer a delicious 4-week rotating menu. Our menus are nutritionally balanced to ensure that children are provided with the recommended daily intake of each food group. Morning Tea, Lunch and Afternoon Tea are provided, as well as a small snack in the evening for children who are here later than 5pm. Dietary, cultural and medical needs are also catered for at the centre. We encourage families to discuss their child’s individual needs during the orientation process. All rooms have a copy of the child’s dietary requirements and food allergies.

What are the room routines?

We follow flexible routines. This ensures we are meeting every child’s individual needs.

Children in the Babies room follow their individual home routine. As they progress to the Toddler’s room, we begin to blend this routine with a more general routine that follows regular mealtimes and sleep patterns. Kindy children have a more structured routine that encourages self-service and independent feeding. Routines ensure that children are ready for the school environment and enhances a sense of security.

Although we are a play-based learning centre we introduce learning times in the older groups to prepare them for a more structured routine offered in school.

How do I pay my fees to the centre?

We’ve made it easy for you and have direct debit implemented via bank account or credit card. All you need to do is fill out an Ezidebit form. Payments are made fortnightly.

Does the centre follow a curriculum?

We follow the National Quality Framework and Early Years Learning Framework at the Early Learning Centre and the 3 Plus Early Learning Program. We incorporate elements of the Reggio Emilia approach into our learning to ensure that children have the opportunity to immerse themselves in learning that is rich in creativity whilst offering depth, appropriate challenge and fun.

Do we provide a kindergarten/prep year or a 3 Year old Program?

Yes, we do. We offer an educational program to help prepare your child for school. Even if you haven’t been using the centre in the younger years, you’re welcome to enrol in our Kindy Room at Hamersley Early Learning School. It is our aim to provide educational programs that will give your child a head start in their education journey.

How are behavioural issues dealt with?

All educators hold qualifications in Children’s Services and have accredited training on behaviour management. Behaviour management is visited on an individual level with those children who require support / guidance. Educators work in partnership with families to ensure all children’s needs are being met.

How will I know what my child has done during their day at the centre?

Each room offers information about your child’s care and learning for the day in various formats. The curriculum displayed at your centre forms part of the planning cycle and documents the activities of the room for that day. Most importantly, educators take the time to have that vital chat in person with you at collection and drop off times every day. Something special we offer is a look into your child’s week direct to your email inbox. Regularly throughout the year you will receive learning stories and observations on your child’s play. Educators also like to send sneak peeks of your child’s day in the form of photos. We hope you enjoy these as much as we do!

Does the centre follow any sun safety guidance?

We have an all year round sun policy. Families are asked to bring in a sun hat for their child each day and to apply sunscreen before they arrive at the centre. Sunscreen is reapplied throughout the day. Clothing covering shoulders is required, as is a water bottle.

What do I need to bring in for my child?

All families are asked to provide a few spare sets of clothes for their child. Children are encouraged to enjoy messy play and sometimes there are spillages or accidents. A sunhat and drink bottle filled with water must be provided each day. If your child has sensitive skin, we ask that families bring sunscreen. Please provide nappies and nappy cream to ensure you have control over the products you want your child to use. If your child has a bottle please supply the required amount of prepared bottles each day.

How do I assist my child to settle?

We recommend a minimum of two orientation sessions. These sessions will allow your child and you to get to know the educators, the routine and the children in the room before commencing care. We also offer play dates. Just like the orientation sessions you and your child attend the centre for a play on days you do not normally attend. These are particularly helpful when your child has been away from the centre for a family holiday.


If you have a question we haven’t answered please contact us.

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